Havas Culture

HH&Y: A GREAT PLACE TO WORK!

Senior Writer and Editor
Hannah Lindley joined Havas Group in October 2021 as a Senior Writer and Editor. She has a background in corporate reputation management, journalism, and creative writing.
On the heels of a year that continued to cement health as more important than ever, Havas Health & You North America has been named a “Great Place to Work”, with employees reporting more than 20% higher satisfaction than the average American company.
Dare! spoke with Brooke Battista, Global Marketing Manager, Havas Health & You – who led the submission – and Shazzia Khan, Global Chief Talent Officer and Global Chief of Staff, Havas Health & You, about the certification.

Can you talk about the process of being named a GPTW? What work goes into receiving that certification?

Brooke Battista – To be certified as a Great Place to Work, there are a few things that need to happen. Working with GPTW, you first select a 2-week period to launch the Trust Index, a research-backed employee experience survey, and complete a Culture Brief™. The Trust Index is used to measure engagement through five dimensions by which The Best Workplaces build trust with their employees: creditability, respect, fairness, pride, and camaraderie. The survey assesses the opinions, attitudes and perceptions, analyses the level of trust between management and employees, assesses the level of pride in the work that the employees do and rates the amount of camaraderie among colleagues. 

Once you meet the determined criteria by GPTW, which is surpassing a 60% on the Trust Index and Culture Brief, you earn the certification and it’s time to celebrate!

Why is it so important / meaningful to receive this certification?

Brooke Battista – Receiving the GPTW certification is meaningful because it reflects HH&Y’s amazing workplace culture, the meaningful impact employees feel they have on both their work and each other, and that our management is honest and ethical throughout all areas of the business. All of these sentiments are determined by HH&Y employees in taking the Trust Index, which makes a certification like this both more powerful and meaningful that our employees think so highly of us.

Can you talk about some of the results from this year’s survey? Was there anything that particularly excited or surprised you?

Shazzia Khan – As we typically receive high marks on our HavaSay survey, and having received the Ad Age Best Places to Work in 2020, we were confident that our scores would be similar for the Great Places to Work Survey.  We were excited though to see how consistently high we scored with 90% or better in most categories.

“Receiving the GPTW certification is meaningful because it reflects HH&Y’s amazing workplace culture, the meaningful impact employees feel they have on both their work and each other, and that our management is honest and ethical throughout all areas of the business.”

Brooke Battista

What do you think were some of the key drivers of the survey’s success? Any particular companywide programmes or initiatives that you think contributed?

Shazzia Khan – Our HR team has taken great care to ensure that new hires receive a robust onboarding, especially while working remotely.  Our Polaris programme sets our new hires up for success and provides a toolkit for learning more about the network, their agency and brand team.

Our learning & development programmes allow employees to continue to develop their skillsets whether in leadership or technical skills such as adobe suite.  And we’ve developed curriculum to help our leadership manage in our new hybrid model.

As we navigated the world of remote work, we also set up programmes to ensure our employees stayed close to each other and HH&Y — we instituted a virtual buddy system to connect our people with one another and ran a weekly global virtual trivia game for several months with prizes for the top 3 winners of each game.

While not surprising, we were excited to see that >93% of our staff feel they are treated fairly regardless of their race or gender.  Our network has created our own DE&I Council and have hired a DEI Manager to support not only the All In programming from the network, but to develop our own content to allow our employees to learn more and feel included.

How did we compare to other companies that participated in the certification?

Brooke Battista – 80% of employees at Havas Health & You say it is a great place to work compared to 59% of employees at a typical U.S.-based company.

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